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Healthier Futures - Citizens panel

As part of the ‘Healthier Futures’ partnership, we have set up ‘Black Country Voices’ – an online citizens’ panel to give local people greater say. The panel has more than 1650 members who represent people who live, work and use health and care services across the Black Country and West Birmingham. They will take part in online surveys, sharing their views and feedback about planning and improving local health and care services. 

Their views will be shared with health and care decision makers to help improve services. We will give panel members regular feedback on the results of survey they part in and how their views are being used to influence developments.

Becoming a member

Black Country Voices is a voluntary membership scheme for people who are interested in sharing their views and experiences to help to develop and improve local services.  Although some panel members were recruited to represent local populations and demographics, anyone can become a member. If you would like to join Black Country Voices click here.

What is involved if I join the panel?

You will be invited to take part in surveys every 8 to 10 weeks. How often you get involved is completely up to you. We aim to keep each survey short, however the number of questions in each survey will vary. It should take no longer than 10 minutes to complete.

How will my data be stored and safeguarded?

Personal information, data and feedback is currently being hosted by Membership Engagement Services (MES) on their panel membership platform and will be kept completely confidential and be held securely in accordance with the Data Protection Act 2018. Your data and survey feedback will never be shared with anyone else other than MES and the Black Country and West Birmingham Integrated Care System (ICS).

Opt out

If you decide you no longer wish to be a member of Black Country Voices, you can opt out at any time by emailing: This email address is being protected from spambots. You need JavaScript enabled to view it.

If you would like more information about Black Country Voices email: This email address is being protected from spambots. You need JavaScript enabled to view it.

In The News

  • Half of Black Country & West Birmingham adults receive COVID-19 vaccine

    The NHS is celebrating an important milestone this week as more than half of all adults in the Black Country & West Birmingham have received their first dose of COVID-19 vaccine. More than 540,000 first doses have now been administered, thanks to the unprecedented scale vaccination programme which has seen people receive their vaccine in hospitals, care homes, GP surgeries, pharmacies and even local sports centres and places of worship. Sally Roberts, Chief Nursing Officer for the NHS Blac...

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  • Black Country Health Chiefs say there’s a COVID-19 vaccine with your name on for everyone aged 50 and over

    Anyone aged 50 and over can get their first dose of the Covid-19 jab by registering on the door at certain local Vaccination Centres now.  Those who are eligible can arrive at on the following Vaccination Centres without an appointment from today until (and including) April 2nd :  Saddlers Centre, Walsall.  Tipton Sports Academy, Sandwell  WV Active Aldersley , Wolverhampton  Or, for the Sadlers Centre and Tipton Sports Academy, they can book by calling 119 or o...

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  • Black Country & West Birmingham to become Integrated Care System

    The Black Country and West Birmingham STP has been given the green light to deliver increasingly joined-up health and care services for the people in our region, as we formally move to become an Integrated Care System (ICS) next month. ...

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  • Liz delighted at inclusion in New Year Honours for COVID-19 work

    A primary care nurse advisor from NHS Black Country and West Birmingham has been included in the New Year Honours List for her contribution to patient care during the COVID-19 pandemic. Liz Corrigan is General Practice Nursing Professional Lead for the Black Country and West Birmingham Sustainability and Transformation Partnership and has worked in various nursing roles in the local area over the last 25 years. Liz, who lives in Wolverhampton, has been honoured with the British Empire Medal fo...

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  • Local health leaders show support for carers during Carers Week 2020

    Heath bosses in the Black Country and West Birmingham are celebrating the role of carers as part of national Carers Week, especially because of the important contributions they have made during the coronavirus pandemic. This week (8-14 June 2020) is Carers Week – a national awareness initiative highlighting the important work being done by carers in the community – and local health leaders in the Black Country and West Birmingham are supporting this important campaign. Jonathan Fellows, Indepe...

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  • Health chiefs encourage people to visit pharmacies first

    As part of the national Help Us, Help You campaign, health bosses in the Black Country and West Birmingham are encouraging people to visit their pharmacy for advice on minor injuries and ailments. Research shows that 27 percent of general practice appointments in England could potentially be treated elsewhere. Approximately 18 million of these could be treated through self-care and community pharmacies. Many pharmacies are open late, making it easier than ever to get advice. They can advise yo...

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  • NHS rapid response team helps frail older patients

    Against a background of an ageing population and increasing frailty, one NHS Trust has identified opportunities to provide a service targeted at this patient group. The initiative is designed to prevent unnecessary hospital admissions through the emergency front door and keep frail older people safe in their own homes.  Emma Hibbs, Advanced Physiotherapist at Sandwell and West Birmingham Hospitals NHS Trust, explains: “We know that nationally around 50% of the population aged 65+ live with...

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  • Healthier Futures partnership secures funding to develop system-wide digital app

    The Healthier Futures partnership (Black Country & West Birmingham STP) has been awarded NHS funding following a successful pitch, to develop a healthcare app which will increase access to services for the local population. The NHS has identified funding to accelerate worthwhile projects across the country, inviting bids from all systems. A very limited number of organisations were invited to pitch to their respective regional digital teams and the Healthier Futures partnership has been su...

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  • It’s all aboard for popular NHS event

    The next stops for a popular NHS event have been confirmed in the Black Country. More than 200 people flocked to the big NHS red bus in Walsall City Centre to bag advice and freebies to help them keep well this Winter. NHS Clinical Commissioning Groups across the Black Country are behind the events, which aim to raise awareness of the simple steps people can take to keep well during winter. The importance of getting the flu vaccine, how keeping warm can help keep illnesses at bay and reminding...

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  • Check in on vulnerable people this Christmas

    People in the Black Country and West Birmingham are being advised to wrap up warm over the winter season and to look out for vulnerable people during the Christmas and New Year period. Local people are being asked to remember older relatives, friends and neighbours as well as other vulnerable people at this time of year. The over 65s and those with long-term health conditions or disabilities are at increased risk of illness during the winter months. It is important to regularly check in on ol...

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