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    Practice Manager

    Practice Manager

    Black Country & West Birmingham Practice Manager Forum

     

    Date: Tuesday 7th Decebmer  2021

    Time: 13:00-15:00

     PLEASE BOOK HERE

     

    We still have some places available for the Practice Manager Lunch on the 7th December, 1-3pm at Walsall Football Club, Bescot Cresent, Walsall, WS1 4SA.

     

    The lunch will  include updates on:

    • Zero Tolerance Policy
      To provide clear guidance for the management of patients who act in an abusive or violent way.
    • To provide resources for the implementation of a Zero Tolerance policy
    • NHS Pensions Update
      What is the Black Country Staff Mental Health & Wellbeing Hub

     

    Please see the agenda attached and flyer for more information.

     

    To book please click on the Eventbrite link below

    https://www.eventbrite.co.uk/e/196540516977 

     

    For any queries please email This email address is being protected from spambots. You need JavaScript enabled to view it. 

     

  • Practice Managers Association Workshops 2022

     

    These workshops will be held on MS Teams, if you are interested in attending any of the sessions, please send the following details listed below to This email address is being protected from spambots. You need JavaScript enabled to view it. in order to register for this session:

    1. Full name
    2. Email
    3. Practice name
    4. M Code
    5. CCG / PCN

    Please state the name of the course and date when you email your request, you will then receive  the MS Teams calendar invite straight away and the a couple of days before each web workshop date, PMA will send the materials to all registered delegates.

       

    2022 Workshops 

    Exceptional Customer Services Training

    19th January 2022 (Session 1 & 2)

    Session 1: 10am – 12pm

    Session 2: 2pm – 4pm

    26th January 2022 (Session 3 / Reflection)

    11am – 12.30pm

    For more information please click HERE 

     

    Correspondence Management and Clinical Coding

     9th Feb 2022 (Session 1 & 2)

    Session 1: 10am – 12pm

    Session 2: 2pm – 4pm

    16th Feb 2022 (Session 3 / Reflection)

    11am – 12.30pm

    For more information please click HERE

     

    Business Risk & Governance

    8th March 2022 (Session 1 & 2)

    Session 1: 10am – 12pm

    Session 2: 2pm – 4pm

    15th March 2022 (Session 3 / Reflection)

    11am – 12.30pm

    For more information please click HERE

     

     

    E-Learning

    If you are interested in any of the below E- Learning sessions and the Pitman medical terminology please email This email address is being protected from spambots. You need JavaScript enabled to view it. with the candidates name, practice name and M-code to register for the course.

     

    Excellence in Supporting Healthcare – L2- E-Learning. Please click HERE for more information 

     

    PMA Excellence in Primary Care Finance Certificate- E-Learning. Please click HERE for more information 

     

    Pitman – Medical Terminology- E-Learning. Please click HERE for more information 

     

    Apprenticeships 

    If you are interested in any of the below  Apprenticeships please contact your local College stating your name, practice name and M-code to enrol for the course. The college will inform us of your details for funding.

    Name of Apprenticeship Courses

     

    Provider

    Level 2 Customer Service Practitioner

    Apprenticeship for Admin/Reception staff

    College of your choice

    Level 3 Business Administrator

    Apprenticeship for admin/reception staff

    College of your choice

    Level 3 Team Leader / Supervisor

    Apprenticeship For assistant/practice managers

    College of your choice

    Level 5 Operations / Departmental Manager

    Apprenticeship for managers

    College of your choice

 

 

 

 

 

 

 

 

 

 

 

 

 

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